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99% complete......................................................................................
Posted 4 weeks ago.
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Forget it is right when it comes to anything bigger than seven seconds, rogerzz. Any video that is between five and seven seconds for me will upload in twenty to thirty minutes over a dial-up connection (much faster on a broadband connection that many people have).
Also, when I do upload video - even if it has to take more than one attempt - I only upload one at a time, and if I get the Connection Interrupted message, I go back to where I added the video file in the web uploader form, and click on the Upload button again, and often, that works for me.
Posted 4 weeks ago.
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Thanks all for the posts and dopiaza- thanks for your detailed analysis, I posted an update pointing to this to our developers to review.
Chrisser- I would guess that trying to send a large video file through a dialup connection might be more a factor of the nature of restricted bandwidth in this case. :-\
Posted 4 weeks ago.
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99% and hanging...still.
This issue has been happening for me for a very long time.
:-(
Posted 4 weeks ago.
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Me too!
Posted 4 weeks ago.
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Still not working with larger videos size is about 35 mb, format is WMV. Uploads hangs at 99%. Used web uploader. Trying basic uploader now.
Posted 4 weeks ago.
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pom pomdee pom.... any idea when you think this will be solved? Please let us know. With all my respect but if it will take much longer time, then I'll share my video clips on YouTube again (people are waiting for it).
Thanks.
Posted 4 weeks ago.
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Just tried desktop uploadr and the basic webuploader from another computer on a different internet connection (a faster one than my broadband). Failed both times just as before.
Posted 4 weeks ago.
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Video upload worked with basic uploader, did not work with web uploader.
Posted 4 weeks ago.
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Just managed to upload a 82 mb videoclip!!! (100%) (Had to delete it though since I realized that I should have rotated it before uploading)
Posted 4 weeks ago.
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Same problem here - again. 97 MB .mov. I tried both the basic and the flashy web uploader in Safari & Firefox as well as the Uploadr App 3.1.
Posted 4 weeks ago.
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99%................
Posted 4 weeks ago.
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My problem with uploading larger size video clips seem to have been solved. Finally.
Thanks.
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Still no luck here; the annoying 99%... Very frustrating.... I have a ton of videos I want to share with family :-(
Posted 4 weeks ago.
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I too am having the same 99% issue with video uploads.
I've tried several times with the beta of Flickr Uploader, and the web interface.
Posted 4 weeks ago.
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Its been nearly 3 weeks now.
Either the people at flickr don't have a clue what is wrong or they don't care.
I am disappointed in flickr/yahoo whichever of these it is.
I will repeat my personal observations
1) Any large file is affected, it doesn't matter whether its video or a photo (just most photos are smaller and therefore ok)
2) All methods of uploading fail - uploadr, flash web interface and basic web interface
3) The upload goes as normal until the entire file has been transferred, then one of the following things happens
a) Basic web interface - page times out after a few minutes
b) Flash web interface - hangs at 99% complete
c) Uploadr - Goes to "processing" and stays there forever.
So from this end it looks like its some transition between the file being completely uploaded and going to an accepted state.
I don't know what flickr do - do they transfer it from an uploading server to a storage server at this point? Could this be timing out?
Surely it can't be that difficult to diagnose?
Posted 4 weeks ago.
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as usual, flickr is acting goofy again. you guys screw up more than any other photo site around.
now the darn thing is screwing up STILL photos too. nothing loads and it isn't MY system because on three computers, unrelated or connected to each other are loading those stupid "broken photo" icons.
Posted 4 weeks ago.
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To labwitch1054: Have you tried clearing your browser's cache? I often clear my cache when I see broken links of photos and videos, and on my end they have nothing to do with blocked servers Flickr calls farms. Sometimes I have to press F5 a few times to get rid of the broken links of photos and videos, and even in the rarest of times, holding down Shift and selecting Reload from the View menu of Firefox 3.0 (Refresh for Internet Explorer; those on Macintosh use a different setting for Safari and Firefox).
Posted 4 weeks ago.
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Like rogerzz says: it can't be that hard to diagnose the problem? It for sure has something to do with whatever happens when the file reaches the flickr servers......!
*sigh*
Posted 4 weeks ago.
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For everyone with upload problems and in vain waiting for answers from staff members on this forum: I recommend to contact them directly from www.flickr.com/help/contact/
That's what I did. I was answered immediately and my problem got solved rather quickly.
Posted 4 weeks ago.
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@Familie Carlier
I did that 2 weeks ago - after several canned responses I was told the problem was being passed upwards - a further delay then I was told it was fixed.
Posted 4 weeks ago.
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Still having problems uploading <90 second <150Mb video. These come straight off my canon S2 IS, and the same videos used to upload fine. Any news on when this might be fixed?
Posted 4 weeks ago.
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the same as JJL01 !
Posted 4 weeks ago.
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@rogerzz
Hmm, strange. For me it works now (big uploads, even one of 135mb).
Posted 4 weeks ago.
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didn't work for a 68 mg upload, but for the same video compressed (6,8 mg), it works !
strange !
still not working perfectly !!
Posted 4 weeks ago.
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Anybody else having Uploadr hang when "processing" photos? The photo and data are uploaded fine, but it stalls when trying to add the photo to the set.
I have to quit Uploadr and do that manually on the Flickr site. Any ideas?
Posted 4 weeks ago.
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I was able to use the 3.1 uploadr yesterday to upload 154 items (148 photos and 6 .AVI video clips). The video clips were small, up to 53 Mb. To keep my items in photostream order, I upload the first photos in a batch, followed by a video clip in it's own batch, then more photos in a batch, another video clip in its own batch, more photos, etc. All worked fine yesterday.
Posted 4 weeks ago.
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"That's what I did. I was answered immediately and my problem got solved rather quickly."
But, they didn't fix your individual problem- they did let you know we are aware some uploads have been getting stuck at 99%, and are working to fix the issue for everyone. Please understand, the developers are doing that. Most of the issues that popped up a couple weeks ago were resolved, but we pinned this back up to the top of the page when we saw there were still some problems.
But again, yes- we know some Flickr members are having problems uploading larger videos, and we will find out why. Thank you.
@labwitch1054- "nothing loads and it isn't MY system because on three computers, unrelated or connected to each other are loading those stupid "broken photo" icons."
That sounds a bit more like there was a connectivity issue between your and Flickr at that time (there are many servers that bits and bytes travel through to get to you). This issue you saw did not affect the whole site. You should view the test page to see what Flickr servers do not load for you next time ( it would be better posted to a different topic).
Posted 4 weeks ago.
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I am getting stuck at 99% on video upload as well
rather annoying really that they have not been able to fix this bug
would seem fairly key thing to get right
Posted 4 weeks ago.
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Thanks for the update, but I guess we would just like to hear an e.t.a.... Personally, I'm sure the devs are working on it, but what are the expectations on how long it'll take? We'd like to know, especially since it's been like this for weeks now... ;-)
Posted 4 weeks ago.
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... "especially since it's been like this for weeks now..."
I see a "... it stalls out at 99% ..." reference on page 1 of this forum - 3 months ago!
Posted 4 weeks ago.
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Glad there is going to be some looking into the problems with uploading video files that are large and still under the 90-second mark, Kevin.
Most of my video uploads - all between five and seven seconds - have successfully uploaded on the first try. Four needed two attempts, another video needed three. And yes, I have restricted bandwidth over a dial-up connection, so it will be slow going for me.
And I do get broken links for both photos and videos, but again, all green when I click on the test link.
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Chrisser edited this topic 4 weeks ago.
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3 months.... *shock*....
Posted 4 weeks ago.
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Still no change for me. Video uploads via Uploadr 3.1 still failing.
Posted 4 weeks ago.
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@MadeIn1953- This happening once in awhile is not too out of the ordinary as it can signal a break in communication between the upload server and the client on a very part of the upload (the callback) . (Did you get the 99% message, by the way? It would be good to know.)
But this happening with this frequency may be something that we just aren't catching, or is not something obvious to us in our logs. We're adding some extra debugging to hopefully catch this, and we're expecting some nice detailed output from a failed 99% session being provided to us shortly that we *hope* will nail the culprit.
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just for the record: I have been getting stuck on 99% all the time too.
I tried on both firefox and safari, running on a macbook with osx 10.5.3 with a fast and stable ADSL connection. that is with the flash uploader. the other uploader pretends to do so, but then crashes in the window after the upload.
I have tried mp4, mov and avi.
all under 90 seconds and under 150mb.
so far I have tried a dozen times today, no success as of yet.
oh, and any chance you'll be adding support for the .m4v (ipod/iphone) format in the future? it compresses as small as mp4 does, but better quality, less pixelized.
Posted 4 weeks ago.
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p0p*eRic edited this topic 4 weeks ago.
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@Kevin: my uploads are always hanging at 99% (well, 99 out of 100 attempts do). So I'd be happy to assist in any way...!
Posted 4 weeks ago.
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@Familie Carlier: lucky you - I emailed them *two weeks ago*, got the automatic response saying that my issue has been escalated to a senior representative and all reminder emails since have been ignored.
I am also stuck at 99%. I tried using the basic uploader and the flash enabled one and the result is the same. I tried converting my videos to different codec formats - no difference. They are originally from a Sony digicam, but I've got Sony Vegas Pro 8.0 and I used it to convert them to a different MPG format, and even to an AVI. No difference. The most annoying thing is that if I try every day with a different video, eventually one will get through!!! (99 out of 100 attempts, just like MelMic) I don't understand why. I tried it on different computers, at different times of day, standing on my head - I really am desperate!! I have 20 videos I want to share with the world and I can't... I'm sure it will probably work if I slice them down to 20MB, like it has with others, but what's the point? Most of them are about a minute long and the quality difference would be clear.
They are all less than 150MB (actually, less than 90MB) and less than 90 seconds long.
Posted 4 weeks ago.
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irishpolyglot edited this topic 4 weeks ago.
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same here. avi video 66MB stuck at 99%
Man I feel stupid for paying a service that is not working smoothly. YouTube just works and is free.
Microsoft did not buy you yet, but you behave like their crappy software already. Gee, that sucks.
Posted 4 weeks ago.
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I managed to get one through with the basic web uploader (Mov about 35Mb) which previously failed on the regular web uploader but a near identical file failed. So otherwise lack of business as usual.
Posted 4 weeks ago.
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All my videos are MOV and I'm uploading from different office with professional DSL and Fiber. When it is not working like it was described several time, the upload stay stuck on 99%.
For me it is really depending on the size of the movie. If it is under 20Mb, it is almost always working. Maybe 1/10 not working. Between 20Mb and 35Mb, I have to restart several time.
To upload a 30Mb video, I'm amost always trying 5 times.
But for 40Mb videos, it is not working at all. I keep trying but without results.
Let me know if you need more details or new tests.
Thanks
Posted 4 weeks ago.
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Just failed to load a 96.5 mb movie (.mov) using IE7 XP (SP2) on an AMD 3000 with 2gb memory.
Tried from the Flickr page, the uploader and the 'basic' uploader to no avail.
Posted 4 weeks ago.
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My uploads are working! Most of them hang at 99%, but do turn up in my stream!
/edit:
.... and we're back to the good-old 99% :-(
Posted 4 weeks ago.
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MelMic edited this topic 4 weeks ago.
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no change here and nothing turning up in my stream
Posted 4 weeks ago.
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C'mon Flickr, just give us an estimate of how long this is going to take to sort out. Don't leave us in the dark.
Posted 4 weeks ago.
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Having the same issues here... Keeps hanging at 99%
Posted 4 weeks ago.
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Why is Flickr bullying us?
:(
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yea 99% and stopped.....when is it going to be fixed plz
starting to get feed up looking like it is time move somewere else:(
Posted 4 weeks ago.
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Sorry about this folks, we've been looking into this and it looks like larger videos uploaded from the EU are having problems. We have some servers in the EU and they normally proxy those connections over to the US properly.
At this point we might attempt to bypass those servers and direct all uploads directly to the US. Stay tuned....
Posted 4 weeks ago.
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Since I "upgraded" to the Flash 10 beta, I can't play any Flickr videos anymore. Youtube etc work fine, it's just flickr.
I could go back to Flash 9, but the performance of Flash 10 (on Mac anyway) is so much better. Any clues?
Posted 4 weeks ago.
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@jspaw
Could be, I live in the EU (Germany) and have the 99% problem. But wouldn't a bypass of the EU servers mean a performance impact for EU citizens? Why not fix the EU servers so they work properly like the US servers?
Posted 4 weeks ago.
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Alright!!!!
so it just finally worked...
I uploaded a 80mb movie (twice, just to be sure) and both times it went through on the first try..
I do live in the EU (the Netherlands), and agree that that might have been my (your) problem..
does this mean the upload problems for EU members have been fixed?
Posted 4 weeks ago.
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Hooray! Well done and thank-you.
Posted 4 weeks ago.
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I double that hooray!! It's working in Ireland now :) It's uploaded the first two 80MB videos without complaining!! Now I just have to leave it online uploading for the rest of the day to catch up with what I've done all month!! :-P
Posted 4 weeks ago.
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Just successfully uploaded the same 30Mb file that consistently failed previously. This was via the web page and it successfully completed without killing my router.
Hoorah! :-)
Thanks very much everyone!
Posted 4 weeks ago.
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Hmm, sounds promising :) I'll check later today!
Posted 4 weeks ago.
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Ok, so this is both good news and bad news.
The good news is that it looks like disabling the EU proxy servers seems to have helped everyone and gets rid of the hanging-at-99% problem.
The bad news is that the EU proxying servers are there so that EU users will get their uploads onto the Yahoo network sooner rather than later, speeding things up as they make their way to the US.
We'll figure out what's up with those servers, and then get them back up so we
@sebast_m: you're right, there'll be a performance impact. and yes, fixing them is the goal. :) we've been looking at the issue for a while now. The EU servers can't be tuned the same way as the US uplaod boxes, is only for the part where they need to be able to hold persistent connections open for much much longer, and that they're using different software for the proxying, which is all that they do. The list of variables that could affect the EU servers isn't short, so troubleshooting isn't a quick process.
Reports of sporadic upload issues from the US had initially confused the troubleshooting, and had to be verified to be end-user issues before we could contain the problem to be EU-oriented. Once we were able to confirm without a doubt that the video uploads problems were EU-oriented, we were able to bypass them for the temporary fix.
Now that the problem's been isolated to the EU servers, we'll be able to fix whatever's wrong a lot quicker.
The performance impact of bypassing the EU proxying servers isn't totally known, and will probably vary, depending on where in EU or the Middle East people are uploading from, and what carriers they use. The main benefit of the EU proxying servers is not performance, per se, but control over packet loss during uploads across many slow links. (sorry for the geeky details)
Glad to know that everyone's video uploads are happening again. :)
Posted 4 weeks ago.
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Don't know whether the problem is cured or whether the new uploader (3.1) is an improvement but my 96.5 mb .mov file uploaded ok.
Posted 4 weeks ago.
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Thanks a lot for the news, jspaw ! My lastest uploads (from France) where fine.
Posted 4 weeks ago.
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My uploads are also working (uploading from Holland). I didn't notice any performance issues so far ;-)
Posted 4 weeks ago.
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Yay for Europe. Uploaded two and they were accepted first time!
Not having a proxy might mean slower bitrate, but it sure as heck is quicker to upload one video once than having to try a hundred times.
Posted 4 weeks ago.
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Hmm so what I suggested 2 weeks ago on the thread at www.flickr.com/help/forum/en-us/75889/#reply478882 that from my casual observation it was mainly users outside America was the case after all!
Anyway the good news is its working perfectly from the UK now with a big file, so thanks.
@jspaw
I am not sure what sort of change control you apply to server config changes, but I don't think any of us were having significant problems until around 3rd of July, so I think you should be looking to see what was changed around then.
Posted 4 weeks ago.
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Indeed: slow and working is better than fast and broken.
rogerzz: thanks for that. we slowly ramped up the amount of traffic that was sent to the EU proxies, and we see failures are higher with larger video sizes, so the effect was a bit schmeared across that week. thanks :)
Posted 4 weeks ago.
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Normally when I have successful uploading of videos to Flickr, I have to wait thirty minutes to an hour for them to show up if they are successful on their first attempt. Tonight, I uploaded two videos - one at a time of course due to only being on dial-up with restricted bandwidth - and both showed up in less than thirty minutes, so it looks like something else was done to make uploads easier and faster, at least on my end.
Posted 4 weeks ago.
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I've finally managed to clear my backlog of videos -- uploaded 14 videos, with 2 "unable to process" for some reason. It also froze after the first 5 (I was uploading overnight), but when I restarted this morning the other 9 went up OK.
So that's a definite improvement: thanks for the hard work. I'm still very disappointed by the slow resolution on this issue (and especially the initial lack of communication from staff.) I've never had outages or videos failing to process on either YouTube or Vimeo, neither of which I pay for. Maybe the EU is a bit off the radar and you didn't have the alpha geeks complaining?
Posted 4 weeks ago.
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O Yes. It´s working again.
I am currently posting a batch of pictures, with some videos in ther as well, and they are uploading nice and easy with the webuploadr.
Thank you Flickrstaff. You certainly deserve a cold one now. Good job.
:-)
Posted 4 weeks ago.
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My photo uploads are still hanging at 99%
Posted 4 weeks ago.
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@Kevin - no 99% messages for me - ever. Mine were always just failing to process. They seem to be working A-OK for me lately.
@emsef - flickr might like to know where you are located to identify if it is a distant server causing the fault...
Posted 4 weeks ago.
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I'm currently using Flash Player 10 Beta (on Linux) and when i open a flickr video page it tells me i need to upgrade to the latest version. Shouldn't the plugin version check be 9 or higher instead of a strict check for 9, which seems to be what's happening ?
Posted 4 weeks ago.
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Bonk, bonk bonk. The boring bonking is back.
It seems that one file just barely comes through if i post a batch of videos. Then its waiting and waiting and nothing happens.
Posting mpg´s in around 50 mb sizes from Sweden.
What happened? Just when everything was going so well again.
Well, i´ll hit the beach instead.
Posted 3 weeks ago.
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can't upload anything in any manner! grrrr.
Posted 3 weeks ago.
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It's really weird. I uploaded two videos with the uploader, one 29 mo and the other one 21Mo. Both uploaded the first time. I'm in Paris, France on a macintosh. First time in a long time it's been that easy!
Posted 3 weeks ago.
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It is working even better than before the 99% problem appeared.
Thanks very much!!!
Posted 3 weeks ago.
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Got a bonk today... grrrr... In So. California, .AVI file uploaded via uploadr 3.1, 33 seconds, 63 Mb in size...
www.flickr.com/photos/madein1953/2710410841/
will try again
Update: Tried again, uploadr seems to be stuck on "Processing..." and photostream says "We were unable to process this video". I'll let it continue for a bit and see what happens.
update #2: Gave up on the 2nd uploadr try. This afternoon, tried the web page upload and it worked. Go figure!
Posted 3 weeks ago.
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MadeIn1953 edited this topic 3 weeks ago.
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At one time I tried using the Flash uploader and was bonked when that happened. But then, that was with Firefox 2.0.0.2. After upgrading to Firefox 3.0, the uploading problems, except for the odd Connection Interrupted (which happened twice on me last night minutes before the power went out in my house), uploading has been working for me, and I always use the web form for uploading. Two videos I tried uploading tonight went though successfully. The first video I uploaded did upload successfully tonight, but failed twice last night.
Posted 3 weeks ago.
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I have uploaded a video (21 mb .wmv, 61 secs, 768x576) using the flash based upload page on Firefox 3.0.1, and I'm having the same problem as the one outlined in this recent thread:
www.flickr.com/help/forum/77798/
The playback opens with the first frame freezed for about five seconds, and then starts playing properly -- but it also cuts off two or three seconds from the end.
Any ideas?
Posted 3 weeks ago.
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What video is paused, can you provide the example?
Posted 3 weeks ago.
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Sorry, it's the three most recent uploads that are affected. I'm keeping them private until the playback issues are sorted -- I'm assuming staff are able to access them anyway? Thanks for taking a look at this.
Posted 3 weeks ago.
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Kevin, I noticed my post (about the paused video issue) was moved here for further review. I appreciate the help and will wait for an answer. Thanks.
Oh, I probably should have told you the videos I begin with for Flickr were rendered at 6000k and more recently 7000k (since I also make those same rendered videos available online in their HD format, too). The overall video data rate doesn't matter since it's being transcoded to the Flickr version, right? I had no issue with this data rate for my previous uploads until now.
SIDE NOTE: I tried uploading 7 more videos, all different, and 2 that I did previously, and the pause is still there. I even tried at work, where the upload rate is dramatically faster then home, seeing if it had to do with that...
Posted 3 weeks ago.
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I have now uploaded two (public) versions of the same recording: the untouched .avi straight from camera, uploaded via Uploadr 3.1.0, which plays fine; and the same clip converted to .wmv inside Movie Maker 6.0 but otherwise unedited, uploaded via the flash upload page (as 3.1.0 turns my .wvms into yellow triangles when I try and add them). The .wmv is affected by the pause/freeze problem. Hope your developers can take a look at this.
Posted 3 weeks ago.
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I tried to post a few videos from the same camera that I have been using for video clips. They all failed. But the clips taken by the same camera (Canon S80) were all uploaded properly earlier back in June. Definitely some problems here...
Posted 3 weeks ago.
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Any updates on the 3g2 issues?
Posted 3 weeks ago.
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Erm, I'm experiencing the 99% problem again, though videos are showing up afterwards. But it means I can only upload one at a time...
Posted 3 weeks ago.
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Just for the record, all my uploading problems seem to have vanished. Everything's been hunky-dory for a couple of days now.
[keeps fingers crossed]
Posted 3 weeks ago.
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I second the question about .3g2 issues. If I text a video file from my phone it works, but seems to be limited to 30 seconds (I think that's a Verizon/file size issue, not flickr). If I upload it from my computer through email or through the web uploader, it comes through but has no sound.
Posted 2 weeks ago.
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Uploads going fine with the Flickr Uploadr 3.1 now.
Posting batches of videos and they all make it through. But when i use the webbased uploader i can only upload one at the time.
But hey, uploadr is good enough.
Good job staff and thank you!
Posted 2 weeks ago.
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I've had this problem a few times, but most recently with a 9 second stop motion video I recently tried to upload.
flickr.com/photos/kellyg42/2751856063/in/photostream/
The video itself is only 9 seconds long, but for some reason Flickr added an extra unnecessary 4 seconds. Once before Flickr cut 5 seconds off a video that was under the 90 second time limit.
I've uploaded the previous 9 second video FIVE times and still have gotten the same weird result of the extra time.
Help??
Posted 9 days ago.
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@jakerome & Nivad, sorry not yet with the 3g2 files. :(
@kellyg42- yes, it looks like that one processes with the extra seconds on the file each time. There's a bug report on file for the developers over this, thanks for letting us know.
@brasscoestudios.com & @phallocentric: re: the paused videos- We still do have an open bug report with that issue, I'm afraid it's not been addressed by the developers at this time.
Posted 9 days ago.
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I'm having the problem with video dates setting as the upload date rather than the recording date. The video files (shot with my Canon Ixus 75 camera) correctly display their creation and modification date on my Mac, but after uploading them via Flickr Uploadr v3.1 their dates get mixed up and show the upload date instead. Have to manually go and re-set each of them.
Posted 8 days ago.
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VIDEO problem? I have not read all 7 pages of mails- but I am having trouble with just plain old photos. I wait and wait for them to load- then i get blanks.........
so this thread must be for photos too then?I am in Spain by the way.
Greetings!
Posted 8 days ago.
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Posted one video yesterday privately. I usually do that to give me time to add tags, titles and such. Before I had time for anything, the video had 8 views and two comments. And it WAS marked private. Bug? Not very important, but I thought I'd mention it.
Posted 8 days ago.
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Anyone else got problems watching video just at the moment? I just get a black box with no play controls just now...and it was working earlier.
Posted 8 days ago.
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